Returns & Exchanges

At DEGEN, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn, unwashed items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return process and secure it to your original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location; please ensure the package is scanned to activate your tracking number.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing